Support
Refund Policy
Last updated: June 30, 2026
Interior Designer Flat-Fee Calculator is a digital download sold through its dedicated Gumroad product listing.
Digital download policy
Because the product is delivered as a digital file, refunds are not automatic after download. Review the public example and product details before buying.
Broken or unusable file
If the workbook does not open, the download is missing, or a formula is broken in the supported Excel workbook, email support@designerfeecalculator.com, contact support through Gumroad, or reply to your purchase receipt within 7 days. The issue will be fixed or refunded when the file is genuinely unusable.
Not covered
Refunds are generally not provided because a client rejected your proposal, your project was not profitable, you changed your pricing strategy, you expected legal or business coaching advice, or you used the file in unsupported software without testing formula compatibility.
How to request help
Email support@designerfeecalculator.com or use the contact/support option from your Gumroad receipt or product page. Include your order email, the issue, your Excel version, and a screenshot if relevant.